Cannot hear Bluetooth music
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Your Bluetooth mobile device is not paired with HEOS 1. Follow the pairing procedure. |
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HEOS 1 is off. Connect HEOS 1 to AC power or turn on the HEOS 1 battery by pressing battery power button for 2 seconds. Check the AC power outlet is working. |
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HEOS 1 battery is fully depleted. Check the battery gauge. Recharge the battery. |
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The HEOS 1 is Wi-Fi mode or Aux-in mode etc. Pair and connect Bluetooth device to HEOS 1. |
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The Bluetooth mobile device is connected to another audio device. Make sure your Bluetooth device is connected to HEOS 1. |
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The volume on Bluetooth mobile device is too low. Check the volume on the Bluetooth mobile device. Check the volume on the HEOS 1 speaker. |
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