Preparation

Part names and functions

How to control your earbuds

Charging the charging case

Charging the earbuds

Checking the remaining battery power of the earbuds or charging case

Powering on the earbuds

Powering off the earbuds

Wearing the earbuds

Downloading the Denon Headphones app

Connection

Connecting via Bluetooth

Connecting to the earbuds for the first time

Pairing with other Bluetooth devices

Connecting to LE Audio-compatible Bluetooth devices

Connecting to two Bluetooth devices simultaneously (multi-point connection)

Use

Listening to music

Listening to music using a Bluetooth connection

Playing in one earbud only

Conducting phone calls

Answering an incoming call

Ignoring an incoming call

Switching the mic on/off (mute)

Using the call waiting function

Using the voice assistant function (Siri/Google Assistant)

Audio Playback and Phone Calls on a Bluetooth Device

Troubleshooting

Troubleshooting

Power does not turn on

The earbuds/charging case cannot be charged

Cannot charge wirelessly

Cannot connect via Bluetooth

No sound comes out

Cannot hear sound from one earbud

Sound is distorted, noisy, or cuts in and out

Cannot make a phone call

Cannot connect earbuds to the Denon Headphones app

Touch sensor does not function correctly

Solution to the problem cannot be found

Appendix

Precautions for Use

Disposal of these earbuds

Trademark information

Unpacking

Check that all of these are present before using this device.

Acce C500W