Cannot hear Bluetooth music

Solution

Refer to Page

Your Bluetooth mobile device is not paired with HEOS device. Re-pair the HEOS device to the mobile device.

The HEOS device is Wi-Fi mode or Aux-in mode etc. Pair and connect Bluetooth device to HEOS device.

The Bluetooth mobile device is connected to another audio device. Make sure your Bluetooth device is connected to HEOS device.

The volume on Bluetooth mobile device is too low. Check the volume on the Bluetooth mobile device. Check the volume on the HEOS device.

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