Cannot connect the speaker to the network

Solution

Refer to Page

Make sure your mobile device is connected to your wireless network before setting up your speaker.

Alternatively, you can connect your speaker to your network router using an Ethernet cable sold separately. Once connected via Ethernet, the HEOS app should recognize the speaker and you can manually move it to your wireless network using “Settings” - “My Devices” - (“Device Name”) - “Advanced” - “Network Settings”.

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