I can not connect to HEOS Extend when it is configured as a Wireless Access Point

Solution

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Connect to the HEOS Extend from your mobile device using the network name (SSID) and password printed on the label which is located on the bottom of HEOS Extend.

Once your HEOS Extend has been configured in Extender Mode, the network default name is erased. If you decide to reconfigure your HEOS Extend in Access Point Mode, the network name will be set to the same name as the network it was previously set to extend.

Make sure you have an Ethernet cable connected between your HEOS Extend and your network interface (cable modem, router, switch, etc…).

Make sure your mobile device and/or HEOS device is within range of HEOS Extend.

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