Network Requirements
Wireless Router - In order to use your HEOS system, you should have a working wireless (Wi-Fi) network in your home.
NOTE
If you do not have a wireless network, the HEOS Extend can optionally be configured to act as a wireless access point (instead of a wireless range extender). Please see the section “USING YOUR EXTEND” link below.
High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.