Basic part

Part names and functions
What’s in the box
Fitting your earbuds
Turning your earbuds on/off
Downloading the Denon Headphones app
Bluetooth® operation
Personalizing your earbuds
Updating your Denon PerL Pro

Advanced part

Charging the earbuds and charging case
Checking the earbuds battery and charging case battery
Using the earbuds touch buttons
Making and receiving voice calls with your earbuds
Multipoint - Connecting your earbuds to multiple devices
Changing ear tips and wings attachments
Cleaning the earbuds

Headphones app

Denon Headphones app features
Choosing the level of immersion
ANC (Active Noise Cancellation) and social mode
Changing the earbuds voice language
Enabling EU volume limiter
Switching and adding hearing profiles
Lossless audio & Audio codecs
Enabling “Spatial Audio”
Enabling “High-gain mode”
Enabling “ProEQ”
Enabling “Multipoint”
Enabling “Music Takeover”
Changing “Mode”

Troubleshooting

Troubleshooting

Resetting your earbuds
If your Denon PerL Pro won't charge
If your earbuds won’t perform the personalization process
If your earbuds won’t connect to the Denon Headphones app
If you’re having trouble connecting your earbuds via Bluetooth
Bluetooth cutting in and out?
If you’re having trouble making calls with your earbuds
If you’re having trouble with sound quality
If the touch buttons aren’t working correctly
Can’t find what you’re looking for? Try the following

Appendix

Trademark information
Specifications
Manual Download
Safety Instructions Download

If your earbuds won’t connect to the Denon Headphones app

Check your mobile device and the Denon Headphones app have been updated to the latest version.

Close and re-open the Denon Headphones app.

Check your earbuds is connected to your mobile device with Bluetooth. You need to be connected with Bluetooth to use the Denon Headphones app. Bluetooth will only activate when no cables are connected.

Check your internet connection is stable.

Delete the Denon Headphones app, restart your mobile device and then reinstall the Denon Headphones app.

Reset your earbuds.

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