Sound is distorted, noisy, or cuts in and out

Sound is distorted, noisy, or cuts in and out.

Adjust the volume of the connected device to a suitable level.

The Bluetooth device is out of range. Bring the Bluetooth device closer to the earphones.

The Bluetooth connection is experiencing wireless interference. Move the earphones away from appliances such as microwave ovens and other wireless devices.

Power cycle the device and try again.

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