If a problem should arise, first check the following.
If this unit does not operate properly, check the items listed in the table below.
Should the problem persist, there may be a malfunction. In this case, disconnect the power immediately and contact your store of purchase.
Power does not turn on / Power is turned off
Check whether the power plug is correctly inserted into the power outlet.
The Auto Standby mode is set. The Auto Standby mode switches the unit to standby mode when the unit is not operated for approximately 30 minutes. To disable the Auto Standby mode, press and hold the power operation button ( ) for more than 5 seconds when the Auto Standby mode is enabled.
LED is flashing
A circuit in the unit has malfunctioned. Disconnect the power and contact the repair center.
Operations cannot be performed through the remote control unit
Batteries are worn out. Replace with new batteries.
Operate the remote control unit within a distance of about 7 m from this unit and at an angle of within 30°.
Remove any obstacle between this unit and the remote control unit.
Insert the batteries in the proper direction, checking the [SYM:Thread-Plus] and [SYM:Tread-Minus] marks.
The set’s remote control sensor is exposed to strong light (direct sunlight, inverter type fluorescent bulb light, etc.). Move the set to a place in which the remote control sensor will not be exposed to strong light.
When using a 3D video device, the remote control unit of this unit may not function due to effects of infrared communications between units (such as TV and glasses for 3D viewing). In this case, adjust the direction of units with the 3D communications function and their distance to ensure they do not affect operations from the remote control unit of this unit.
No sound comes out
Check the connections for all devices.
Insert connection cables all the way in.
Check that input connectors and output connectors are not reversely connected.
Check cables for damage.
Check the amplifier’s functions and controls and adjust as necessary.
Cannot playback CDs
The CD is dirty or scratched. Either clean the CD, or insert a different CD.
CDs cannot be played back unless they have been finalized. Use a finalized disc.
This may be caused by poor recording conditions, or the disc itself may be of poor quality. Use a correctly recorded disc.
The DATA CD playback function of this unit only supports playback of MP3 and WMA files.
The disc is loaded upside-down.
The disc that cannot be played is loaded.
Cannot eject the disc
Press and hold the button for 5 seconds or more.
This unit is malfunctioning. Contact our repairs service.
File names or tag data are not displayed correctly
Characters that cannot be displayed are used. This is not a malfunction. On this unit, characters that cannot be displayed are replaced with a “.” (period).