Overview

Part names and functions

Connecting speakers

Connecting a subwoofer

Connecting a digital device

Connecting an analog device

Connecting a USB flash drive

Connecting an external control device

Connecting the power cord

Getting the HEOS app

Setup

Setting up the HEOS app for the first time with a HEOS Built-in device

Adding the registration of HEOS Built-in devices in the HEOS app

Adding wired HEOS Built-in devices

Adding wireless HEOS Built-in devices

Dirac Live Setup

Playback

Playing from streaming music services

Selecting a room/device

Selecting the music track or station from music sources

Listening to the same music in multiple rooms

Ungrouping rooms

Grouping all rooms

Ungrouping all rooms

Listening to Internet Radio

Playing music stored on your mobile

Playing back files stored on a PC or NAS

Playing music from an external device

Playing music from a USB flash drive

Playing music from a Bluetooth device

AirPlay function

Playing songs from your iPhone, iPod touch, iPad or Mac

Playing songs from Windows PC

Play a song from your iPhone, iPod touch, iPad or Mac on multiple synced devices (AirPlay 2)

Spotify Connect function

Playing Spotify music with this unit

Quick Select function

Troubleshooting

Troubleshooting

Cannot connect this unit to the network

Cannot pair a Bluetooth mobile device with this unit

Cannot hear Bluetooth music

The Power is turned off and the status LED flashes in red (fast blink)

Music cuts out or delays sometimes

Cannot connect to a network using an iOS device

I hear a delay when using the external input with my TV

Cannot connect to a WPS network

Resetting this unit

The HDMI control function does not work

Resetting the firmware to the default state

Status LED

Status LED table

Appendix

Power management

Supported file types and codecs

Supported audio formats (Optical)

Trademark information

Status LED table

The LEDs on the front panel and rear panel change to indicate the current status.

Status	Front LED action	Rear LED action	Description
Deep Standby mode	(off)	(off)	Power is off, or this unit is in Deep Standby mode. link
Network Standby mode	(dimmed solid)	(off)	This unit is in Network Standby mode (Connected to your network). link
Network Standby mode	(dimmed solid)	(dimmed solid)	This unit is in Network Standby mode (Not connected to your network). link
Power on	(blink)	(off)	This unit is starting up or connecting to the network.
	(solid)	(off)	This unit is connected to the network.
	(solid)	(solid)	This unit is unable to connect to the network. Try to connect this unit again.
WPS	(fast blink)	(fast blink)	This unit is connecting to the network via WPS.
	(for 3 sec. solid)	(solid)	This unit is connected to the network via WPS.
	(for 3 sec. solid)	(solid)	WPS has timed out.
Bluetooth	(two blinks)	(two blinks)	This unit is pairing via Bluetooth.
	(one blink)	(off)	This unit is paired via Bluetooth.
	(for 3 sec. solid)	(for 3 sec. solid)	This unit failed to pair to the Bluetooth device. Try to pair again. link
Volume setting	(quick blink)	(off)	Volume is being adjusted.
Volume setting	(slow blink)	(off)	This unit is muted.
Firmware update	(blink)	(blink)	Firmware is being updated.
Firmware update	(slow blink (Not fade))	(off)	There is a firmware error. Check your Internet connection quality, relaunch the app, then try to update the firmware again.
Error	(solid)	(solid)	There was a setup error. Check your usage environment, then follow the correct procedure to try setup again. If the error occurs again, restore factory settings and try setup again. link
Error	(fast blink)	(off)	There is a hardware error. Unplug the power cord, wait about 30 seconds, then plug the power cord back in.
Reset	(fast blink)	(solid)	Factory settings have been restored.