My speaker won’t connect to my network using the audio cable

Solution

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Make sure your mobile device is connected to your wireless network before setting up your speaker.

Alternatively, you can connect your speaker to your network router using the included Ethernet cable. Once connected via Ethernet, the HEOS by Denon App should recognize the speaker and you can manually move it to your wireless network using Settings/My Devices/Device_Name/Advanced/Network Settings.

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