Solution	Refer to Page
Restoring the HEOS device to its factory defaults will clear all of the settings and restore the original software which was installed at the factory. Caution All settings will be erased and the software will likely be downgraded! To restore your HEOS device to the factory defaults, unplug the power cable from the back of the HEOS device. Insert a small paperclip into the Reset button hole on the back of the HEOS device, reconnect the power cable, and hold it in until the front LED begins to flash amber.	–

Solution

Refer to Page

Restoring the HEOS device to its factory defaults will clear all of the settings and restore the original software which was installed at the factory.

Caution

All settings will be erased and the software will likely be downgraded!

To restore your HEOS device to the factory defaults, unplug the power cable from the back of the HEOS device. Insert a small paperclip into the Reset button hole on the back of the HEOS device, reconnect the power cable, and hold it in until the front LED begins to flash amber.

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* For further information, please visit HEOSbyDenon.com

Basic troubleshooting

My speaker won’t connect to my network using the audio cable

I get a message “Device was not found”

Music cuts out or delays sometimes

I hear a delay when using the AUX input with my TV

I hear distortion when using the AUX input

Connecting to a WPS network

Resetting your speaker

Restoring the speaker to factory defaults

Contact Denon