My HEOS device won’t connect to my network using the audio cable

Solution

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Make sure your mobile device is connected to your wireless network before setting up your device.

Alternatively, you can connect your device to your network router using the included Ethernet cable. Once connected via Ethernet, the HEOS App should recognize the device and you can manually move it to your wireless network using Settings/My Devices/Device_Name/Advanced/Network Settings.

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