Cannot hear Bluetooth music

Solution

Refer to Page

Your Bluetooth mobile device is not paired with HEOS device. Re-pair the HEOS device to the mobile device.

The HEOS device is Wi-Fi mode or Aux-in mode etc. Pair and connect Bluetooth device to HEOS device.

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The Bluetooth mobile device is connected to another audio device. Make sure your Bluetooth device is connected to HEOS device.

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The volume on Bluetooth mobile device is too low. Check the volume on the Bluetooth mobile device. Check the volume on the HEOS device.

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