Setting up your first HEOS Amp

Once you have placed your HEOS Amp in your listening room and have downloaded the HEOS app, you are ready to configure your HEOS Amp for music playback. This involves following a few simple steps to get the HEOS Amp connected to your existing home network:

DO NOT connect the Ethernet cable if you are connecting your HEOS Amp to a wireless network. If you are connecting the HEOS Amp to a wired network, use an Ethernet cable to connect the HEOS Amp to your network or router.

Make sure your mobile device is connected to your wireless network (the same network you want your HEOS Amp connected to). You can check this in the Settings - Wi-Fi menu of your iOS or Android device.

If your wireless network is secure, make sure you know the password to join your network.

Make sure you have the included Audio/Setup cable handy.
icon App HEOS
Launch the HEOS app on your mobile device.
Tap the “Setup Now” button at the top of the screen.
Follow the instructions to add the HEOS Amp to your wireless network. (The Wi-Fi settings from your mobile device will be copied to the HEOS Amp via the audio cable.)

If you have any problems connecting your HEOS device, jump to the Troubleshooting section link.

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