If a problem should arise, first check the following.

Are the connections correct?
Is the set being operated as described in the owner’s manual?
Are the other devices operating properly?

If this unit does not operate properly, check the items listed in the table below.

Should the problem persist, there may be a malfunction. In this case, disconnect the power immediately and contact your store of purchase.

Power does not turn on / Power is turned off

Check whether the power plug is correctly inserted into the power outlet.

This unit is in standby mode. Press the Power Button button on the unit or the POWER Power Button button on the remote control.

The sleep timer is set. Turn on the power again.

“AUTO STANDBY” is set. “AUTO STANDBY” is triggered when there is no operation for a set amount of time. To disable “AUTO STANDBY”, set “AUTO STANDBY” on the menu to “OFF”.

LED is flashing

The amplifier circuit in the unit has malfunctioned. Disconnect the power and contact the repair center.

Protection circuit activated due to a rise in internal temperature. Turn off the power, wait for the set to fully cool down, then turn the power back on.

Core wires of two speakers are touching each other or a core wire is sticking out of the terminal and touching the set’s rear panel, activating the protection circuit. First unplug the power cord, then twist the core wires tightly or terminate the speaker cables, then reconnect.

Operations cannot be performed through the remote control unit

Batteries are worn out. Replace with new batteries.

Operate the remote control unit within a distance of about 7 m from this unit and at an angle of within 30°.

Remove any obstacle between this unit and the remote control unit.

Insert the batteries in the proper direction, checking the Thread-Plus and Tread-Minus marks.

The set’s remote control sensor is exposed to strong light (direct sunlight, inverter type fluorescent bulb light, etc.). Move the set to a place in which the remote control sensor will not be exposed to strong light.

When using a 3D video device, the remote control unit of this unit may not function due to effects of infrared communications between units (such as TV and glasses for 3D viewing). In this case, adjust the direction of units with the 3D communications function and their distance to ensure they do not affect operations from the remote control unit of this unit.

Display on this unit shows nothing

Press the DIMMER button on the remote control to set any setting other than off.

No sound comes out

Check the connections for all devices.

Insert connection cables all the way in.

Check that input connectors and output connectors are not reversely connected.

Check cables for damage.

Check that speaker cables are properly connected. Check that cable core wires come in contact with the metal part on speaker terminals.

Securely tighten the speaker terminals. Check speaker terminals for looseness.

Check that a proper input source is selected.

Adjust the volume.

Cancel the mute mode.

Check that the correct input source is selected when audio is being input to this unit from an external device.

Check the digital audio output setting on the connected device. The initial settings may be off depending on the device.

Do not input non-PCM signals, such as Dolby Digital, and DTS. This causes noise and could damage the speakers.

No sound is output from the speakers when headphones are connected.

To playback via a Bluetooth connection, perform pairing between this unit and the Bluetooth device.

Desired sound does not come out

Press the SDB/TONE button on the remote control to adjust the balance.

Check the subwoofer connections.

Switch the subwoofer power on.

“SDB (Super Dynamic Bass)”, “BASS” and “TREBLE” setting values are not reflected in subwoofer out.

Set “OFF” to the “S.DIRECT”.

Switch “H/P AMP GAIN” to “MIDDLE” or “HIGH” if using headphones with high impedance or low sensitivity.

Audio from digital devices cannot be played back (Optical)

When digital audio signals cannot be detected properly, “SIGNAL UNLOCK” is displayed.

“SIGNAL UNLOCK” is displayed when audio signals that are not supported by this unit are input. Check the audio output signal format from your digital device.

Sound is interrupted or noise occurs

When making a call, keep a distance of 20 cm or longer between iPhone and this unit.

Change the antenna orientation or position.

Use an outdoor antenna.

Separate the antenna from other connection cables.

This may be caused by poor recording conditions, or the disc itself may be of poor quality. Use a correctly recorded disc.

Cannot playback Discs

The disc is dirty or scratched. Either clean the disc, or insert a different disc.

CDs cannot be played back unless they have been finalized. Use a finalized disc.

This may be caused by poor recording conditions, or the disc itself may be of poor quality. Use a correctly recorded disc.

The DATA CD playback function of this unit only supports playback of MP3 and WMA files.

“Unsupported” is displayed if a disc that cannot be played is loaded.

“NO DISC” is displayed if the disc is loaded upside-down or if no disc is loaded.

Bluetooth cannot be played back

The Bluetooth function in the Bluetooth device has not been enabled. See the Owner’s Manual of the Bluetooth device to enable the Bluetooth function.

Bring the Bluetooth device near to this unit.

The Bluetooth device cannot connect with this unit if it is not compatible with the A2DP profile.

Turn the power of the Bluetooth device off and on again, and then try again.

The Bluetooth function is off. Press Bluetooth button, activate the Bluetooth function and connect again.

Bring the Bluetooth device near to this unit.

Remove obstructions between the Bluetooth device and this unit.

To prevent electromagnetic interference, locate this unit away from microwave ovens, wireless LAN devices and other Bluetooth devices.

Reconnect the Bluetooth device.

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