Resetting network settings
If network contents cannot be played or the unit cannot connect to the network, restarting the unit may improve the problem. We recommend restarting the unit before returning the settings to the default settings.link
If the operations are not improved by restarting the unit, follow the steps below.
Network settings are reset to the factory default values. Make settings again.
However, the menu “Amp Assign”, “Speaker Config.” and “Video” settings are not reset.
Press to turn on power to the unit.
Turn SOURCE SELECT to select “HEOS Music”.
Press and hold the main unit's SOUND MODE and ZONE2 ON/OFF at the same time for at least 3 seconds.
Remove your fingers from the two buttons when “Network Reset...” appears on the display.
“Completed” is shown in the display when reset is complete.
Do not turn the power off until reset is complete.