No sound comes out

No sound comes out.

Check the connections for all devices. link

Insert connection cables all the way in.

Check that input connectors and output connectors are not reversely connected.

Check cables for damage.

Check that a proper input source is selected. link

Adjust the volume. link

Make sure volume is not muted. link

If the status LED lights up in red, an audio signal that is not supported by this unit is input. link
In that case, set the audio format to “PCM” on the audio output device.

No sound is produced from subwoofer.

When there is an obstacle between the sound bar and the subwoofer, remove it or place the subwoofer closer to the sound bar.

To prevent electromagnetic interference, locate this unit away from microwave ovens, wireless LAN devices and other Bluetooth devices.

Make sure the subwoofer status display LED is lit in green. If lights are not lit, it may indicate that the sound bar and subwoofer are not wirelessly connected. Perform connection again according to the following steps.

Press the Icon Power button to turn on power to the unit.
Press and hold the subwoofer CONNECT button for 3 seconds or more.

The subwoofer status LED blinks in green, the subwoofer enters pairing mode.

Press and hold the sound bar Icon Bluetooth and + buttons for 5 seconds or more until the soundbar status LED blinks in red.

The sound bar enters pairing mode, the subwoofer automatically wirelessly connects to the sound bar. Perform steps circlenumw_1 to circlenumw_3 again if they do not connect.

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