Sound is distorted, noisy, or cuts in and out

Sound is distorted, noisy, or cuts in and out.

Adjust the volume.

The Bluetooth device is out of range. Bring the Bluetooth device closer to the earbuds.

The Bluetooth connection is experiencing wireless interference. Move the earbuds away from appliances such as microwave ovens and other wireless devices.

Power cycle the device and try again.

back to top