No sound comes out

No sound comes out.

Pair the earbuds with the Bluetooth device. link

Check that the connected Bluetooth device are powered on.

Check that audio is being played back on the Bluetooth device.

Adjust the volume.

Make sure the earbuds are not connected to another Bluetooth device. If they are connected, switch the connection to the Bluetooth device you want to use. link

With some Bluetooth devices, even if you switch playback devices during multipoint connection, the audio may not switch to the device you want to play. In this case, disconnect from other Bluetooth devices that may be connected.

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