Overview

Part names and functions

Wall or floor stand mounting

Powering your speaker

Getting the HEOS app

Setup

Setting up the HEOS app for the first time with a HEOS Built-in device

Adding the registration of HEOS Built-in devices in the HEOS app

Adding wired HEOS Built-in devices

Adding wireless HEOS Built-in devices

Playback

Playing from streaming music services

Selecting a room/device

Selecting the music track or station from music sources

Listening to the same music in multiple rooms

Ungrouping rooms

Grouping all rooms

Ungrouping all rooms

Listening to Internet Radio

Playing music stored on your mobile device

Playing back files stored on a PC or NAS

Playing music from the AUX input

Playing music from a USB flash drive

Playing music from a Bluetooth device

AirPlay function

Playing songs from your iPhone, iPod touch, iPad or Mac

Playing songs from Windows PC

Play a song from your iPhone, iPod touch, iPad or Mac on multiple synced devices (AirPlay 2)

Spotify Connect function

Playing Spotify music with your speaker

Quick Select function

Operating this unit by voice with the Siri function

Troubleshooting

Troubleshooting

Cannot connect the speaker to the network

Cannot pair a Bluetooth mobile device with the speaker

Cannot hear Bluetooth music

Music cuts out or delays sometimes

I hear a delay when using the AUX input with my TV

Connecting to a network using an iOS device

I hear distortion when using the AUX input

Resetting network settings

Resetting your speaker

Buttons do not operate correctly

Cleaning of the fabric around the speaker

Status LED

Status LED table

Appendix

Power management

Enable/disable Wi-Fi and Bluetooth functions

Supported file types and codecs

Trademark information

Cannot connect the speaker to the network

Make sure your mobile device is connected to your wireless network before setting up your speaker. link

Alternatively, you can connect your speaker to your network router using a USB-C to Ethernet adapter (not included/An adapter up to 1 Gbps is recommended) and an Ethernet cable (not included). Once connected via Ethernet, the HEOS app should recognize the speaker and you can manually move it to your wireless network using “Settings” - “My Devices” - (“Device Name”) - “Advanced” - “NETWORK SETTINGS”. link