Overview

Part names and functions

Wall or floor stand mounting

Powering your speaker

Getting the HEOS app

Setup

Setting up the HEOS app for the first time with a HEOS Built-in device

Adding the registration of HEOS Built-in devices in the HEOS app

Adding wired HEOS Built-in devices

Adding wireless HEOS Built-in devices

Playback

Playing from streaming music services

Selecting a room/device

Selecting the music track or station from music sources

Listening to the same music in multiple rooms

Ungrouping rooms

Grouping all rooms

Ungrouping all rooms

Listening to Internet Radio

Playing music stored on your mobile device

Playing back files stored on a PC or NAS

Playing music from the AUX input

Playing music from a USB flash drive

Playing music from a Bluetooth device

AirPlay function

Playing songs from your iPhone, iPod touch, iPad or Mac

Playing songs from Windows PC

Play a song from your iPhone, iPod touch, iPad or Mac on multiple synced devices (AirPlay 2)

Spotify Connect function

Playing Spotify music with your speaker

Quick Select function

Operating this unit by voice with the Siri function

Troubleshooting

Troubleshooting

Cannot connect the speaker to the network

Cannot pair a Bluetooth mobile device with the speaker

Cannot hear Bluetooth music

Music cuts out or delays sometimes

I hear a delay when using the AUX input with my TV

Connecting to a network using an iOS device

I hear distortion when using the AUX input

Resetting network settings

Resetting your speaker

Buttons do not operate correctly

Cleaning of the fabric around the speaker

Status LED

Status LED table

Appendix

Power management

Enable/disable Wi-Fi and Bluetooth functions

Supported file types and codecs

Trademark information

Status LED table

The LEDs on the front panel change to indicate the current speaker status.

Speaker status	LED action	Description
Deep Standby mode	(off)	Power is off, or the speaker is in Deep Standby mode. link
Network Standby mode	(dimmed solid)	Speaker is in Network Standby mode. link
Power on	(blink)	Speaker is starting up or connecting to the network.
	(solid)	Speaker is connected to the network.
	(solid)	Speaker is unable to connect to the network. Try to connect the speaker again.
Bluetooth	(two blinks)	Speaker is pairing via Bluetooth.
	(solid)	Speaker is paired via Bluetooth (Connected to your network).
	(one blink)	Speaker is paired via Bluetooth (Not connected to your network).
	(for 3 sec. solid)	Speaker failed to pair to the Bluetooth device. Try to pair again. link
Volume setting	(quick blink)	Volume is being adjusted.
Volume setting	(slow blink)	Speaker is muted.
Firmware update	(blink)	Firmware is being updated.
Firmware update	(slow blink (Not fade))	There is a firmware error. Check your usage environment, relaunch the app, then try to update the firmware again.
Error	(solid)	There was a setup error. Check your usage environment, then follow the correct procedure to try setup again. If the error occurs again, reset and try setup again. link
Error	(fast blink)	There is a hardware error. Unplug the power cord, wait a little while, then plug the power cord back in.
Reset	(blink)	Factory settings have been restored.