Overview

Setup

Setting up the HEOS app for the first time with a HEOS Built-in device

Adding the registration of HEOS Built-in devices in the HEOS app

Adding wired HEOS Built-in devices

Adding wireless HEOS Built-in devices

HEOS account

Playback

Playing from streaming music services

Selecting a room/device

Selecting the music track or station from music sources

Listening to the same music in multiple rooms

Listening to Internet Radio

Playing music stored on your mobile device

Playing back files stored on a PC or NAS

Playing music from the AUX input

Playing music from a USB flash drive

Playing music from a Bluetooth device

AirPlay function

Playing songs from your iPhone, iPod touch, iPad or Mac

Playing songs from Windows PC

Play a song from your iPhone, iPod touch, iPad or Mac on multiple synced devices (AirPlay 2)

Spotify Connect function

Playing Spotify music with your speaker

Quick Select function

Operating this unit by voice with the Siri function

Stereo pairing

Troubleshooting

Cannot connect the speaker to the network

Cannot pair a Bluetooth mobile device with the speaker

Cannot hear Bluetooth music

Music cuts out or delays sometimes

I hear a delay when using the AUX input with my TV

Connecting to a network using an iOS device

I hear distortion when using the AUX input

Resetting network settings

Resetting your speaker

Buttons do not operate correctly

Cleaning of the fabric around the speaker

Status LED

Status LED table

Appendix

Power management

Enable/disable Wi-Fi and Bluetooth functions

Supported file types and codecs

Trademark information

Specifications

PDF Download

Cannot hear Bluetooth music

Your Bluetooth mobile device is not paired with the speaker. Re-pair the speaker to the mobile device.

The speaker is Wi-Fi mode or Aux-in mode etc. Pair and connect Bluetooth device to the speaker.

The Bluetooth mobile device is connected to another audio device. Make sure your Bluetooth device is connected to the speaker.

The volume on the Bluetooth mobile device is too low. Check the volume on the Bluetooth mobile device. Check the volume on the speaker.