Overview

What you can do with this unit

Before using the remote control unit

Operating range of the remote control unit

Part names and functions

Remote control unit

Positioning the sound bar

Connections

Connecting a TV

TV equipped with an HDMI connector and compatible with the eARC (Enhanced Audio Return Channel) or ARC (Audio Return Channel)

TV equipped with an HDMI connector and incompatible with the eARC or ARC / TV equipped with an optical digital connector

TV equipped with an HDMI connector and incompatible with the eARC or ARC / TV equipped with an analog connector

Connecting a playback device

Connecting an HDMI device

Connecting the power cords

Playback

Playing TV, movies and music

Adjusting the volume

Adjusting the bass volume

Turning off the sound temporarily (Muting)

Playing music on a Bluetooth device

Pairing a Bluetooth device for the first time

Pairing with other Bluetooth devices

Playing music with a paired Bluetooth device

Getting the HEOS App

Setting up first HEOS built-in device

Adding more HEOS built-in devices

Playing from streaming music services

Listening to the same music in multiple rooms

Listening to Internet Radio

Playing music stored on your mobile

Playing back files stored on a PC or NAS

Playing music from a USB flash drive

AirPlay function

Playing songs from your iPhone, iPod touch or iPad

Playing iTunes music with this unit

Play a song from your iPhone, iPod touch or iPad on multiple synced devices (AirPlay 2)

Spotify Connect function

Settings

Adjusting the audibility of dialog and vocals (Dialog enhancer)

Setting the night mode

Setting the sound mode

Quick select function

Operating this unit using the remote control of a TV

Wirelessly connecting the HEOS built-in speakers as surround speakers

Operating this unit by voice with the Amazon Alexa function

Setting the input source to switch with the TV button on the remote control unit

Tips

Troubleshooting

Power does not turn on / Power is turned off

Operations cannot be performed through the remote control unit

Trouble teaching this unit remote control commands

No sound comes out

Music cuts out or delays sometimes

The HDMI control function does not work

Audio can be heard coming from the TV’s speakers

I hear a delay when using the external input with my TV

Bluetooth playback does not work

Cannot connect the sound bar to the network

Connecting to a network using an iOS device

Connecting to a WPS network

This unit takes long time to turn on

Cannot operate the unit with Alexa

Alexa does not respond even if called

Resetting factory settings

Resetting the firmware to the default state

Appendix

Power management

Status LED table

Supported file types and codecs

Supported audio formats (Optical)

Trademark information

Status LED table

The LEDs on the front panel and rear panel change to indicate the current sound bar status.

Status	Front LED action	Rear LED action	Description
Deep standby mode	(off)	(off)	Power is off, or the sound bar is in deep standby mode. link
Quick start mode	(dimmed solid)	(off)	Sound bar is in quick start mode (Connected to your network). link
Quick start mode	(dimmed solid)	(dimmed solid)	Sound bar is in quick start mode (Not connected to your network). link
Power on	(blink)	(off)	Sound bar is starting up or connecting to the network.
	(solid)	(off)	Sound bar is connected to the network.
	(solid)	(solid)	Sound bar is unable to connect to the network. Try to connect the sound bar again.
WPS	(fast blink)	(fast blink)	Sound bar is connecting to the network via WPS.
	(for 3 sec. solid)	(solid)	Sound bar is connected to the network via WPS.
	(for 3 sec. solid)	(solid)	WPS has timed out.
Bluetooth	(two blinks)	(two blinks)	Sound bar is pairing via Bluetooth.
	(one blink)	(off)	Sound bar is paired via Bluetooth.
	(for 3 sec. solid)	(for 3 sec. solid)	Sound bar failed to pair to the Bluetooth device. Try to pair again. link
Volume setting	(quick blink)	(off)	Volume is being adjusted.
Volume setting	(slow blink)	(off)	Sound bar is muted.
Firmware update	(blink)	(blink)	Firmware is being updated.
Firmware update	(slow blink (Not fade))	(off)	There is a firmware error. Check your usage environment, relaunch the app, then try to update the firmware again.
Error	(solid)	(solid)	There was a setup error. Check your usage environment, then follow the correct procedure to try setup again. If the error occurs again, restore factory settings and try setup again. link
Error	(fast blink)	(off)	There is a hardware error. Unplug the power cord, wait a little while, then plug the power cord back in.
Reset	(fast blink)	(solid)	Factory settings have been restored.